Make a Complaint

The complaints form below is to be used for out-of-game incidents. In-game incidents are handled under the National Sanctioning Policy which is available HERE.

Our MPIO, Rachel Newman, assesses complaints before being actioned under the appropriate policy.

All complaints must identify a breach of policy in order for it to be assessed. All WPACT policies can be found HERE.

Complainants Name

Person making the complaint

First Name

Last Name

Complainants Club

Complainant must be a financial member of a club to make a complaint.

Complainants Email

Complainants Role/Status

Respondents Name

Person you are making the complaint against

First Name

Last Name

Respondants Club

Respondents Role/Status

What policy has been breached?

A WPACT policy needs to have been breached for an investigation to commence.

When did the incident occur?

If ongoing, when did it start?

MM

DD

YYYY

Where did the incident occur?

What are the facts relating to the incident?

Who have you discussed the incident with?

Witness 1 Name

Witnesses are encouraged to corroborate details.

First Name

Last Name

Witness 2 Name

First Name

Last Name

What do you want to happen to resolve the issue?

Is there any other information you can provide?

FAQs

For advice on what steps are available to you as a member, please contact your club president or the WPACT MPIO, Rachel Newman, by emailing complaints@actwaterpolo.com
If you would like to make a complaint about an in-game incident, please follow the steps as outlined in the National Sanctioning Policy which is available HERE.

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MAKE A COMPLAINT

FAQs

Who do I contact for member protection enquiries or complaints?

In-Game Complaints

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